Privacy Policy

Gramin Public Seva Privacy Policy

At Gramin Public Seva, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services or interact with us online.

1. Information We Collect

We may collect personal information from you when you use our website, services, or engage with our customer support team. The types of personal data we collect may include:

• Personal Identification Information: Such as your name, contact details (email, phone number), and address.
• Payment Information: If applicable, such as credit card details, bank account numbers, or transaction history.
• Usage Data: Information about your interaction with our website or services, including IP address, browser type, device information, and pages visited.
• Communication Data: Information you provide when communicating with us, including feedback, queries, and correspondence.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Providing Services: To process requests, deliver services, or fulfill obligations as part of our offerings to you.
• Improving Services: To analyze trends, monitor the effectiveness of our services, and enhance user experience.
• Customer Support: To respond to inquiries, resolve issues, and provide assistance when needed.
• Legal Compliance: To comply with legal, regulatory, and security requirements.
• Marketing and Communication: If you have opted in, we may send you updates, newsletters, or promotional materials. You can opt-out at any time.

3. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your data with trusted third parties in the following situations:

• Service Providers: We may share information with third-party vendors who assist us in providing services, such as payment processors, IT support, and marketing service providers.
• Legal Compliance: We may disclose personal information if required by law, such as responding to subpoenas, legal processes, or government requests.
• Business Transfers: If Gramin Public Seva is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

4. Data Security

We take the security of your personal information seriously and have implemented appropriate physical, electronic, and administrative safeguards to protect your data from unauthorized access, loss, misuse, or alteration.

While we strive to protect your personal information, no data transmission over the internet or storage system is completely secure. We cannot guarantee the absolute security of your data.

5. Your Rights

As a user, you have the following rights concerning your personal data:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You can request to update or correct any inaccuracies in your personal data.
• Deletion: In certain cases, you may request the deletion of your personal information, subject to legal and contractual requirements.
• Opt-Out: You can opt out of receiving promotional communications from us at any time by following the unsubscribe instructions in the emails or contacting us directly.
• Data Portability: You can request a copy of your personal data in a structured, commonly used format to transfer it to another service provider.

If you wish to exercise any of these rights, please contact us using the contact details below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us analyze website usage, customize content, and improve service delivery.

You can control cookie settings through your browser settings. However, disabling cookies may affect your ability to use some features of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Gramin Public Seva does not knowingly collect personal information from individuals under the age of 13. If you are a parent or guardian and believe that we have collected personal information from a child under 13, please contact us immediately, and we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or would like to exercise your rights regarding your personal data, please contact us at:

• Email: graminpublicseva@gmail.com
• Phone: 9934383069, 6200948816